About Us

Hillside Village · East Dallas

Good shoes deserve a second life.

Rico Hillside Shoe Services is a family-run cobbler shop at Mockingbird and Abrams in East Dallas. We have been fixing the neighborhood's boots, dress shoes, purses and belts for years — and now we ship the care supplies we use at the bench.


At the counter

Most of what comes across our counter didn't need to be replaced — it needed a new heel, a resole, a stretch or a few stitches. We are proud that the Dallas Observer named us Best Shoe Repair in 2017 and again in 2024, and that neighbors keep bringing us the pairs they care about.

Repairs are done in person, so we can look at the pair with you and tell you straight whether it's worth fixing:

  • Full and half resoles
  • Heel replacement
  • Stretching (width and calf)
  • Zipper replacement
  • Stitching and patching
  • Purse, bag and belt repair
  • Cleaning, conditioning and shine
  • New laces fitted while you wait

Why we sell supplies online

The best repair is the one you never need. A pair of cedar shoe trees, a horsehair brush and a shoe horn will add years to good leather — so we put the same laces, brushes, trees and stretchers we trust at the bench online, at fair prices, with straight advice on what to use and when.

How we work

The Rico Hillside promise

Bench-tested

We only sell tools we'd use on a customer's shoes ourselves.

Straight advice

Ask us which lace length, brush or tree size — we'll tell you honestly.

Easy returns

30 days on unused items, no restocking fees, free pickup in Dallas.

Say hello

Questions? We're right here.

A lace size, a care question or an order — we're happy to help.

Contact us
ShopRico Hillside Shoe ServicesAddress6465 E Mockingbird Ln #375, Dallas, TX 75214, United StatesEmailsupport@ricohillsideshoeservices.comHoursMon – Sat 7:30 AM – 6:30 PM CT